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Privacy Policy

Privacy Policy

www.jaibhakti.com (“we”, “Jaibhakti”, “website”) is committed to protecting the privacy of users of the website (including astrologers and customers, whether registered or not). Please read this privacy policy carefully to understand how your information is collected, used, and protected by us.

Legal Compliance

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It outlines our practices for collecting, storing, and transferring sensitive personal data.

User's Consent

By accessing and using the website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of the website. Continued use confirms your unconditional consent to collect, use, and disclose your personal data in accordance with this policy.

This Privacy Policy should be read in conjunction with the Terms of Use of the website.

Collection of Personal Information

When creating a user profile with Jaibhakti, the following information may be collected:

  • Phone number (mandatory for OTP verification)
  • First and last name (optional)
  • Date of birth (optional)

Purpose and Use of Data

This information is used to personalize your profile and improve the services offered. Providing optional information like DOB enhances personalization but is not required for using the services.

Data Deletion

  • To delete your Jaibhakti account and associated data, go to the "Delete your account" option in the settings menu and follow the instructions.

Voice Recording and Microphone Permission

To improve user interaction, Jaibhakti allows users to send audio messages using the microphone. Microphone access is required for this feature and is only used to capture your voice for chat communication.

Commitment

  • We protect the privacy of all users, including unregistered visitors.
  • Personal information is only used to provide services such as horoscopes and will not be rented or sold.
  • We do not provide services for users with severe mental health issues and may share such users' data with authorities if needed.
  • We do not guarantee the accuracy of predictions or authenticity of gemstones or products sold.

Information Collected

Personal Identifiable Information

  • Full name, address, phone number, email, DOB, gender, location, photo, etc.
  • Login details like phone/email and password/OTP for security.
  • Financial information during paid service booking via secure gateways.
  • Cookies and session data to personalize experience and track visits.
  • Public content such as feedback or forum posts.

Non-Personal Identifiable Information

  • Referring and exit URLs
  • IP address, telecom service provider
  • Browser type, location

This data is used for technical troubleshooting, usage analytics, legal compliance, and